Professional Summary
Over 13 years of IT operations expertise with a unique combination of technical skills, leadership experience, and a proven track record of delivering results. My journey has evolved from traditional IT support to embracing cutting-edge technologies like AI and cloud solutions.
Currently based in Adelaide, SA, I specialize in automating processes, implementing AI solutions, and bridging the gap between complex technology and business needs. My experience spans from hands-on technical work to leading teams of 18+ professionals.
Passionate about continuous learning and staying ahead of technology trends, particularly in AI, automation, and cloud technologies. This positions me perfectly to help businesses modernize their operations and embrace intelligent solutions.
Core Competencies
Chatbot development, process automation, intelligent solutions
Team management (18+ professionals), strategic planning
Search optimization, content strategy, local SEO
Cloud solutions implementation and management
13+ years experience in infrastructure and support
Technology-business alignment, ROI optimization
Project Portfolio
Key Achievements
- Led teams of 18+ IT professionals
- 13+ years of IT operations and leadership experience
- Successfully transitioned from traditional IT to AI and emerging technologies
- Delivered 300-500% ROI for clients within 12 months
- Specialized in practical AI applications that impact bottom line
Location & Availability
Based in: Mawson Lakes, SA 5095, Australia
Visa Status: VISA 489 - Valid until July 2027
Availability: Available for immediate project start
Hours: Mon-Fri 9AM-6PM ACST
Ready to Collaborate?
Available for strategic partnerships, freelance collaboration, mentorship opportunities, and AI implementation projects.